How It Works?

For current individual clients

I am a customer and I am unfortunately going to file for bankruptcy. Can I keep my vehicle?

Yes, absolutely! You can keep your lease with us despite your current challenges. Call us for assistance.

I am a customer and my vehicle has been declared a total loss, what should I do?

We will assist you in this situation! You must contact your insurer so that they can send us a letter of indemnity. Afterwards, we will proceed to complete your file directly with them. You will be able to sleep well and think about the next car you want to buy.

I have a backlog in my file and I would like to update it. How do I do this?

We're happy to work with you to get everything back on track. Did you know that you can simply pay by Interac transfer? Yes, call us for the exact amount and instructions on how to make a quick transfer.

Can I sell my car if I am leasing it?

If you want to sell your car, you need to know the balance of your lease financing. When you sell the car, you are obligated to pay off your balance in full to get out of the finance obligation. You could also proceed with a lease transfer so that the buyer of your car takes over the balance of your lease financing by assuming the payments on the contract. Do not hesitate to contact us for the details of this procedure if needed.

Can I pay off my loan faster without penalty even if it's a lease?

Yes, of course you can! There is no penalty at All Star Auto Leasing for accelerated payments. It is recommended and extremely beneficial for you to do so.

What happens if I am unable to make my payments?

We have dedicated people in-house who can help you find a payment solution.